Property Manager

Full Time$70,000 - $110,000 inc SuperChippendale, NSWMinimum 2 years' experience in property management

What's on offer

Based in Sydney HQ with a centralised team structureSupported by on-the-ground field agents nationally (no open homes required)Exposure to cross-functional teams including support from our Projects, Maintenance, Purchasing, and Tech teamsOngoing support for multi-state licensing and legislative upskillingWork with an adaptive, agile team that thinks outside the box and gets things done Real opportunity to develop your skills, take on more responsibility over time, and grow with the teamAs we're a national business, you'll build exposure to legislation, compliance requirements, and market conditions across multiple states - experience that is difficult to get anywhere else and genuinely valuable for your career in property management.Perks:Great team culture in a dog-friendly officeMonday coffee on the houseSnacks all week, all the timeFortnightly team lunchFriday nibbles every week1 day per week working from home, once your probationary period has passed.2 half days off each quarter

About the role

We have roles available across a range of experience levels for Property Managers looking to be a part of a team that does things differently. You will work within Milk Chocolate's national Property Management division, and be responsible for managing a portfolio of residential properties across multiple states from our Sydney HQ.As a Property Manager, you will deliver consistent, high-quality property management services to landlords and tenants, working within a centralised model supported by on-the-ground field agents in each state.With a current portfolio of 180 properties across ACT, NSW, QLD, SA, VIC, and WA - and continued growth of approximately five properties per month - this role is integral to maintaining service quality and client satisfaction as we scale.

Key Responsibilities

Managing a portfolio of properties across multiple states, ensuring consistent and high-quality service deliveryCoordinating with on-the-ground leasing agents to manage routines, ingoings, outgoings, and open homesActing as the primary liaison between tenants and property owners, ensuring clear, proactive communicationManaging maintenance requests and coordinating repairs in a timely manner, with support from our Maintenance Coordinator in our Projects teamManaging arrears, lease renewals, and general portfolio performanceEnsuring all compliance requirements are met across multiple jurisdictionsSupporting leasing campaigns to ensure properties are rented efficiently with minimal vacancy, including advertising, application processing, and lease managementOnboarding new landlords and tenants into the portfolioUpdating and maintaining all Property Management systems and toolsConducting rental assessments and monitoring local market conditionsEnsuring compliance with trust accounting processes using PropertyMe (with support from accounts)Identifying opportunities to add value to clients’ properties and referring opportunities to internal teams Preparing reports and maintaining accurate records across the portfolioManaging tribunal matters where required, including preparation and attendanceManaging insurance claims where required on behalf of owners Maintaining a high level of organisation, time management, and accountability

Requirements & Skills

NSW Class 2 Licence (essential)Minimum 2 years' experience in property management (essential) - experience across multiple states is a plusProven experience managing end-to-end portfoliosExperience attending and managing matters through tribunalStrong interpersonal and communication skillsStrong negotiation and conflict resolution abilitiesProficiency with systems including PropertyMe, Inspect Real Estate, Tapi, Inspection Express, Flk it Over, and Google WorkspaceAbility to adapt to new technology and processes, and a willingness to learn High level of organisation and attention to detail, and the ability to adapt to changing properties Ability to work both independently and within a team environmentSolid understanding of relevant legislation, with willingness to learn and adapt across multiple statesWhile our portfolios are primarily residential, exposure to commercial Property Management is a plus

About Milk Chocolate Property

Milk Chocolate Property is a complete offering, encompassing research, planning, buying, building, and management of our clients’ properties. Our core belief is that in the future, all parts of the property buying experience will be verticalised into one journey. The most seamless journey wins.

Licence Types

NSW Class 2 Licence

Experience Levels

Minimum 2 years' experience in property management

Published 18 September 2026